Need help?

If you purchased any product through Mundpay and need assistance, please contact us via email or through our online chat.

Note: Our maximum response time is up to 24 business hours.

Business hours: Monday to Friday: from 09:00 to 17:00 (São Paulo, Brazil time). Email: ajuda@mundpay.com

Need help?

Improper charge
on your invoice?

Improper charge
on your invoice?

If you found one of the names below on your credit or debit card statement and would like explanations, help, or even to request a refund, please contact us.

Contact us, and we will help you! In many cases, you may have forgotten about the purchase made. However, click the button below for more information.

Updated list of processed purchase names through Mundpay.:

  • PG *MUNDPAY PAYMENTS

  • MUNDPAY.COM

  • MUNDP10

  • MUNDP

  • MUNDPAY P

  • PG *MUNDPAY P

  • PG *MUNDPAY

  • PG *MDPCARD MUNDPAY

Updated list of processed purchase names through Mundpay.:

  • PG *MUNDPAY PAYMENTS

  • MUNDPAY.COM

  • MUNDP10

  • MUNDP

  • MUNDPAY P

  • PG *MUNDPAY P

  • PG *MUNDPAY

  • PG *MDPCARD MUNDPAY