Report Channel
Reports
If you found a product being sold on the Mundpay platform that should not be for sale, report it! Our team will analyze the situation and take the necessary actions as soon as possible.
Plagiarism or Piracy
To report cases of plagiarism or piracy, send an email to denuncias@mundpay.com with the following information:
About you:
Name
Email
Platform where the original product is being sold
Since when the product has been available for sale
Link to the website and the checkout page of the original product
Proof of ownership of the product, if any
Screenshots of previous sales (if it has been sold on another platform)
Comparative material that proves the plagiarism (e.g., screenshots of the original content)
About the copied or pirate product:
Link to the website where the product is being sold illegally
Link to the checkout of the plagiarized or pirated product
Screenshots or any other material that proves the plagiarism or piracy
The more details you can provide, the faster we can evaluate and take the necessary actions.
Our reporting team operates from Monday to Friday and is committed to investigating and resolving the issue within 24 business hours.
Prohibited or Fraudulent Product
If you identified a prohibited or fraudulent product being sold on Mundpay, send an email to denuncias@mundpay.com with the following information:
About the prohibited or fraudulent product:
Link to the website where the product is being sold
Link to the checkout
Reason why you consider this product prohibited or fraudulent
Screenshots or any material that proves the irregularity
We need as much information as possible to expedite the analysis and solution of the problem.
Our reporting team works from Monday to Friday and will do its best to investigate and resolve the report within 24 business hours.
Report Channel
Reports
If you found a product being sold on the Mundpay platform that should not be for sale, report it! Our team will analyze the situation and take the necessary actions as soon as possible.
Plagiarism or Piracy
To report cases of plagiarism or piracy, send an email to denuncias@mundpay.com with the following information:
About you:
Name
Email
Platform where the original product is being sold
Since when the product has been available for sale
Link to the website and the checkout page of the original product
Proof of ownership of the product, if any
Screenshots of previous sales (if it has been sold on another platform)
Comparative material that proves the plagiarism (e.g., screenshots of the original content)
About the copied or pirate product:
Link to the website where the product is being sold illegally
Link to the checkout of the plagiarized or pirated product
Screenshots or any other material that proves the plagiarism or piracy
The more details you can provide, the faster we can evaluate and take the necessary actions.
Our reporting team operates from Monday to Friday and is committed to investigating and resolving the issue within 24 business hours.
Prohibited or Fraudulent Product
If you identified a prohibited or fraudulent product being sold on Mundpay, send an email to denuncias@mundpay.com with the following information:
About the prohibited or fraudulent product:
Link to the website where the product is being sold
Link to the checkout
Reason why you consider this product prohibited or fraudulent
Screenshots or any material that proves the irregularity
We need as much information as possible to expedite the analysis and solution of the problem.
Our reporting team works from Monday to Friday and will do its best to investigate and resolve the report within 24 business hours.
Report Channel
Reports
If you found a product being sold on the Mundpay platform that should not be for sale, report it! Our team will analyze the situation and take the necessary actions as soon as possible.
Plagiarism or Piracy
To report cases of plagiarism or piracy, send an email to denuncias@mundpay.com with the following information:
About you:
Name
Email
Platform where the original product is being sold
Since when the product has been available for sale
Link to the website and the checkout page of the original product
Proof of ownership of the product, if any
Screenshots of previous sales (if it has been sold on another platform)
Comparative material that proves the plagiarism (e.g., screenshots of the original content)
About the copied or pirate product:
Link to the website where the product is being sold illegally
Link to the checkout of the plagiarized or pirated product
Screenshots or any other material that proves the plagiarism or piracy
The more details you can provide, the faster we can evaluate and take the necessary actions.
Our reporting team operates from Monday to Friday and is committed to investigating and resolving the issue within 24 business hours.
Prohibited or Fraudulent Product
If you identified a prohibited or fraudulent product being sold on Mundpay, send an email to denuncias@mundpay.com with the following information:
About the prohibited or fraudulent product:
Link to the website where the product is being sold
Link to the checkout
Reason why you consider this product prohibited or fraudulent
Screenshots or any material that proves the irregularity
We need as much information as possible to expedite the analysis and solution of the problem.
Our reporting team works from Monday to Friday and will do its best to investigate and resolve the report within 24 business hours.